July 23, 2014 Leave a comment
This is something i have come across a number of times over the years, with varying degrees of success and failure. Some vendors seem to provide driver download packages allowing you to install the right driver, some more awful ones insist the printer is physically connected before it will let the driver install. Today i was helping someone who had an HP DeskJet 990c. Now that is quite an old printer and i remember from XP days that the driver was on the HCL and it was a plug and play printer.
So once i had identified it was indeed a driver issue causing the redirection to fail i needed a way to get the driver installed.