Cannot download the Package – Essentials 2012 R2
August 8, 2016 6 Comments
If you have updated to the latest UR Rollup and are trying to install the connector on a client, you may see the following notice.
‘Cannot download the package’
The clientdeploy log file will show you the issue is downloading this file, http://go.microsoft.com/fwlink/p/?LinkId=799487 manually downloading this file can also cause unpredictable results.
You can download this file ahead of time and store it centrally, or manually install it to install the base layer of the connector before running the wizard.
Incidentally, if you haven’t updated the Server and you are currently trying to install a client and receive a similar error, you will find that the file the Client Connector is trying to download is Windows10.0-KB2790621-x64.msu. Microsoft have now removed this from public availability, causing the Connector software to fail.
You should apply the update rollup to the server to resolve this issue.