Windows Server 2012 Essentials HP Printer Unspecified Device
November 2, 2012 1 Comment
I recently did a post about adding a Printer to an Essentials server, i thought i had covered all the bases, however i have seen several questions pop up on the forum regarding HP Printers appearing as unspecified devices when connected via USB. This presented me with a unique challenge as all my lab kit is on HyperV. However i do have a USB HP printer in the office, so i hooked it up with a long USB lead to a MicroServer, and set about trying to repro the problem.
The first link, helpfully told me a solution was available, but it still took me an hour to work out where to find the settings mentioned. So being me, i thought id screen shot and blog it.
Firstly i downloaded and installed this.
Once installed, i went to Control Panel and Hardware, Devices and Printers. Inside Devices and Printers you can find your Printer.
Right click the printer and go to properties.
Switch to the hardware tab, select your printer, and go to properties.
Click on Change Settings.
Go to the Driver tab and choose Update Driver.
Choose to Browse for a driver.
Choose ‘Let me pick’
Choose, USB Printing Support and click Next.
The Update Driver wizard will finish, and you should see your printer now appears correctly in the Devices and Printers folder.
As in my other post about setting up a printer, i had to switch the detected driver over to the HP Universal Printer Driver before it would print.
Hopefully that will help.