Quick Fix : Operations are in Progress, Please wait.
July 30, 2012 16 Comments
I have seen this issue reported on the forums a few times, but only ever seen it myself once on a Windows 7 desktop machine, when an Acronis image was in progress.
I came back to find an open ticket regarding a user account rename, and subsequent problems accessing the mailbox. Of course i tried to RDP to the Exchange server to check some things, but the RDP would instantly fail, no error, just bounce straight back to the connect prompt. Hmm i thought.
Email was still flowing, OWA was still up, so the server was working.
So i fired up an MMC and connected to the server via Computer Management. the System log was full of errors, and the application log was not happy either, but no obvious silver bullet reason for the server to be non responsive to RDP and still serve email.
Ok i thought, time to use the DRAC (Dell Remote Access Card) which will give me console level access.
I was greeted with this screen.
Hm, i thought.
I flipped over to the Services console via the MMC and noticed that the Acronis Scheduler service was ‘Stopping’
Ok i thought, well, lets kill this bad boy. (yes i said bad boy)
Luckily on the server i was using i had already downloaded PsTools, if you have never used PsTools you really should.
If you are a domain administrator, you can have a huge amount of fun killing annoying applications on Co-Workers computers and making it look like an application has crashed. I never got tired of killing our interns IE sessions when they were on Facebook instead of working, and you can even write a small bat file to run at random just to add a little more authenticity to it. Oh, i digress.
Ok, so first i found the name of the process the Scheduler service used via the MMC.
Next, i turn to PsTools and use the PsList command.
PsList \\server | findstr Schedul2
I use the ‘findstr’ tool also here to filter the output of the PsList command so i only see the relevant process running.
This confirms that yes, this process is running on the target server.
Next i can use PsKill to end that process.
PsKill \\server Schedul2
As soon as the process was killed, the DRAC screen updated to ‘stopping services’ and the server finished it’s reboot.
Hopefully this will help you troubleshoot any ‘Operations are in progress’ messages you see on your servers.